Trust in technology: interlocking trust concepts for privacy respecting video surveillance

Purpose The purpose of this paper is to defend the notion “trust in technology” against philosophical view that concept misled and unsuitable for ethical evaluation. In contrast, it shown “trustworthy addresses a critical societal need digital age as inclusive IT-security risks not only from technical but also public layperson perspective. Design/methodology/approach From an interdisciplinary perspective between philosophy andIT-security, authors discuss potential instantiation information communication technology (ICT)”: solution privacy respecting video surveillance. Here, strong data protection measures address grave concerns such threat bulk biometric tracking citizens. logical argument, however, show “trust” needs be complemented by interlocking trust relations justify trust. Findings Based on demonstrate position considering denote either “reliability” or “interpersonal trust” too limited fails aspects IT-security. broader, socio-technical sense, several distinct accounts – technical, interpersonal institutional should meaningfully interlock, with ICTs. Originality/value This conceptual study demonstrates more comprehensive evaluation ICTs within context operation. Furthermore, adds discussion highlighting layperson’s challenge judging technology’s trustworthiness. Vice versa, contributes Ethics Technology crucial needs.